AI Service Desk
Full featured IT service desk with AI that works as your frontline support team, handling requests 24/7 while knowing exactly when to bring in the humans.
Company Service Portal
Complete IT Service Desk Solution
A modern service desk that combines intelligent AI support with human expertise. Set up your company infrastructure, upload your knowledge base, and let our AI handle front-line support while your team focuses on complex issues.
Company Setup
Easily configure your organization structure with locations, departments, employees, devices, and services. Create a digital twin of your company infrastructure.
Smart Knowledge Base
Upload your documentation, FAQs, and policies to our vector store. Our AI instantly learns from your knowledge base to provide accurate, context-aware support.
AI First-Line Support
Our AI agents handle service requests 24/7, armed with knowledge of your company context, user profiles, and available resources.
Seamless Escalation
When AI reaches its limits, tickets smoothly transition to a real-time chat with a human agent with full context and conversation history.
How It Works
1. Set up your company structure and invite team members
2. Upload your knowledge base documents and policies
3. Users submit requests through a modern portal interface
4. AI handles front-line support with company context
5. Complex issues seamlessly escalate to human agents
